{"id":326,"date":"2026-04-13T00:00:29","date_gmt":"2026-04-13T00:00:29","guid":{"rendered":"https:\/\/www.iablueprint.com\/blog\/?p=326"},"modified":"2026-04-08T14:58:50","modified_gmt":"2026-04-08T14:58:50","slug":"reduce-manager-burnout-by-delegating-support-tasks","status":"publish","type":"post","link":"https:\/\/www.iablueprint.com\/blog\/reduce-manager-burnout-by-delegating-support-tasks\/","title":{"rendered":"Reduce Manager Burnout by Delegating Support Tasks"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Insurance industry burnout is real \u2014 especially for managers. Most of them have a lot of balls in the air at any given time. Staring at a never-ending list of compliance duties can easily lead to insurance account manager burnout if left unchecked. Or, a growing backlog of follow-up tasks can leave a sales manager feeling overwhelmed. Meanwhile, work <\/span><a href=\"https:\/\/www.iablueprint.com\/blog\/how-i-stopped-being-the-bottleneck\/\"><span style=\"font-weight: 400;\">gets bottlenecked<\/span><\/a><span style=\"font-weight: 400;\">, keeping the team from reaching its potential.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Burnout doesn\u2019t just affect work performance \u2014 it shapes overall well-being. It creates a pervasive <\/span><a href=\"https:\/\/www.psychiatry.org\/news-room\/apa-blogs\/preventing-burnout-protecting-your-well-being\"><span style=\"font-weight: 400;\">sense of exhaustion<\/span><\/a><span style=\"font-weight: 400;\">, cynicism, and ineffectiveness that can impact a person\u2019s emotional state as well as motivation on the job.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s first look at how burnout affects managers in more depth \u2014 especially those in the insurance industry. Then, we\u2019ll explore the best strategies for addressing it.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Problem of Manager Burnout<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Managers stand at a <\/span><a href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/23970022251315650\"><span style=\"font-weight: 400;\">higher risk of burnout<\/span><\/a><span style=\"font-weight: 400;\"> than other employees. They\u2019re juggling a huge assortment of balls, often dealing with myriad unrelated tasks that don\u2019t leverage their strengths. Often they spend <\/span><a href=\"https:\/\/hbr.org\/2023\/08\/managers-are-burned-out-heres-how-to-help-them-recharge\"><span style=\"font-weight: 400;\">two days per week<\/span><\/a><span style=\"font-weight: 400;\"> on the tasks of an individual contributor and one full day on admin, <\/span><i><span style=\"font-weight: 400;\">in addition to<\/span><\/i><span style=\"font-weight: 400;\"> their management duties. This leaves them too overtaxed to effectively manage their team, which can cause confusion among direct reports due to lack of feedback and guidance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Those in the insurance industry are especially prone to burnout. In the <\/span><span style=\"font-weight: 400;\">Liberty Mutual 2025 Independent Agents at Work Study, <\/span><a href=\"https:\/\/www.agentforthefuture.com\/topics\/talent-culture\/burnout\/\"><span style=\"font-weight: 400;\">51% of respondents<\/span><\/a><span style=\"font-weight: 400;\"> said they felt burned out and 57% reported feeling exhausted both mentally and physically. And 87% of agents say their workload has grown over the past year.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Licensed insurance account manager burnout is a major industry pain point, we\u2019ve found. Clients have high expectations, workloads can grow unwieldy, and the cost of a single mistake is high. When managers reach burnout, they\u2019re more likely to look for a more supportive work environment elsewhere. While 39% of agency employees have considered finding a new job, burnout doubles their likelihood of leaving, the survey found. So, reducing their stress level before it leads to burnout \u2014 or addressing the problem if it already has \u2014 is critical.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">So, how to prevent burnout as a manager (or for the managers on your team)? This begins with <\/span><a href=\"https:\/\/www.iablueprint.com\/blog\/the-leadership-skill-most-founders-avoid-delegation\/\"><span style=\"font-weight: 400;\">delegation skills<\/span><\/a><span style=\"font-weight: 400;\">, as we\u2019ll discuss next.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Best Practices for Taming Manager Burnout<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Burnout isn\u2019t inevitable, even when companies are busy. Deploy these strategies to calm manager burnout and keep your team productive.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Utilize My Leadership Delegation Focus Matrix<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As a leader, you can use this tool to evaluate how you\u2019re spending your own time. But don\u2019t stop there \u2014 walk your managers through how to use the <\/span><a href=\"https:\/\/go.iablueprint.com\/delegationmatrix\"><span style=\"font-weight: 400;\">Leadership Delegation Focus Matrix<\/span><\/a><span style=\"font-weight: 400;\"> too. By doing so, they can reclaim 10\u201320 hours per week and increase their effectiveness by 25\u201335%.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This tool helps a manager break down their duties into four quadrants:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Those to automate or eliminate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Those to systematize and hand off to someone else<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personal growth activities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Their core priorities that drive the company forward<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Then, they can work to protect their time for Quadrant 4 activities \u2014 their highest-priority tasks. The goal is to remove all tasks in the left two quadrants from the manager\u2019s to-do list by automating, eliminating, or delegating them.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Set aside a few moments each week to check in with managers about their priorities. If they\u2019re taking on activities outside of the right two quadrants, offer a gentle nudge to <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/389057\/antidote-manager-burnout.aspx\"><span style=\"font-weight: 400;\">reprioritize<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Hire an Executive Assistant for the Manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Focus on putting people into support roles to handle responsibilities that don\u2019t require the manager\u2019s skill set. By offloading some of the duties that don\u2019t play to their strengths, you can help managers tame their schedule and reduce overwhelm. In turn, you\u2019ll help ensure they stay with your company for the long term.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Essentially, a good executive assistant (EA) can act as an <\/span><a href=\"https:\/\/www.iablueprint.com\/blog\/from-task-completer-to-project-driver-how-to-grow-a-remote-executive-assistant-into-ops-support\/\"><span style=\"font-weight: 400;\">operations manager<\/span><\/a><span style=\"font-weight: 400;\"> for a specific function. While the department manager focuses on interpersonal duties, the EA can keep daily operations running smoothly. And they can protect the manager\u2019s time for their highest priorities. A good EA will check in routinely with the manager to find out the types of weekly and daily support they need.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Filter Out Repetitive Tasks<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Help managers filter out recurring tasks that they don\u2019t actually need to do themselves. For example, an EA can help simplify the manager\u2019s role in meetings by taking responsibility for scheduling, note-taking, and follow-up. The EA can schedule staff meetings, take notes during them, and send a summary of the meeting and action items to the team. Then, they can check in with each person about next steps, sharing reminders like these:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What deliverables they\u2019re responsible for<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When they need to complete them<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What the definition of \u201cdone\u201d is for those tasks<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Then, everyone will be on the same page and the manager won\u2019t have to do all of this single-handedly. During the meeting, the manager can outline a clear workflow with specific timeframes and deadlines for project deliverables to keep everyone on track.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The EA can use a note-taker too during meetings to streamline this task and help ensure accuracy. Utilizing a product like Plaud or Claude, they can generate an outline of key topics, points, and agreements made.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Streamline Employee Evaluations<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A lot of managers have to do periodic evaluations with employees. Choosing a standard questionnaire template to use for each assessment will make the process easier. This will also help ensure fairness, focusing on the same points for each employee. Then, managers can focus on analyzing performance data and preparing key points.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A note-taker tool can be extremely useful here as well. Managers can use it to generate key takeaways from the meeting with their direct report. As they help the employee create a personal development plan, this tool can also provide a succinct list of action steps.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Offload Report Compilation<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Most managers don\u2019t mind looking at reports, but they hate compiling the data. They\u2019re relationship people first and foremost, so drafting technical reports feels tedious and difficult. Those two areas of work each use a different side of the brain and a completely different skill set. A manager might be good at analysis; they can infer conclusions from the data and come up with recommendations. But enlisting someone else to gather data and compile the reports will help reduce overwhelm.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The manager can specify what format they want the report to be in, noting which data to include. The EA can then take it from there. After reviewing the data, the manager can jot down key conclusions and recommendations, then ask the EA to put them in narrative form.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Get Support for Compliance Tasks<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When your focus is scattered and you\u2019re trying to keep up with every aspect of the business, important things can fall through the cracks. An EA or virtual assistant (VA) can help you stay compliant\u2014here\u2019s how.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">EAs and VAs are excellent at keeping documentation in order. Put them in charge of following up with clients to get forms signed, inputting data into your system, and similar tasks. When busy managers try to handle these things on their own, they might procrastinate or just run out of time to do them. And usually, they\u2019re not as detail-oriented as a virtual assistant or EA \u2014 or they don\u2019t have the time for that level of attention to detail.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Instead, let the EA or VA own these tasks. Give them checklists of compliance duties to work through, creating different lists for common situations like onboarding clients or renewing policies. Managers will feel less stressed, and fewer balls will get dropped.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Use Automated Tools for Certain Tasks<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Smart tech investments can help combat insurance industry burnout, according to the <\/span><span style=\"font-weight: 400;\">Liberty Mutual survey. Tools that help streamline communication with customers are especially helpful, it found. Tools that facilitate real-time binding or self-service options can also help pare down a packed taskload, letting managers focus on core priorities, the survey report notes.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As mentioned, automated note-taking tools can reduce unnecessary work for managers (and their assistants). I\u2019ve begun using automated tools to streamline my own work. With the podcast I\u2019ve started recording, I use the tool Plaud to pull key highlights from conversations with guests. My executive assistant, Xie, will then use them in social media posts. The tool flags key points pretty well, so neither of us have to sift through the entire interview to find them.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Scale a Healthy Culture<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-327\" src=\"https:\/\/www.iablueprint.com\/blog\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-224706.png\" alt=\"\" width=\"622\" height=\"413\" srcset=\"https:\/\/www.iablueprint.com\/blog\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-224706.png 622w, https:\/\/www.iablueprint.com\/blog\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-224706-435x290.png 435w\" sizes=\"auto, (max-width: 622px) 100vw, 622px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><a href=\"https:\/\/www.pexels.com\/photo\/an-employee-sitting-on-a-table-while-smiling-at-the-camera-7794008\/\"><i><span style=\"font-weight: 400;\">Image source<\/span><\/i><i><\/i><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Your <\/span><a href=\"https:\/\/www.insurancebusinessmag.com\/us\/news\/breaking-news\/the-perfect-storm-of-stress--why-are-staff-at-insurance-agencies-burning-out-531589.aspx\"><span style=\"font-weight: 400;\">company culture<\/span><\/a><span style=\"font-weight: 400;\"> plays a huge role in mitigating burnout as well. <\/span><a href=\"https:\/\/www.iablueprint.com\/blog\/build-a-culture-that-scales-one-assistant-at-a-time\/\"><span style=\"font-weight: 400;\">Scaling a healthy culture<\/span><\/a><span style=\"font-weight: 400;\"> centered on strong relationships, wellness, and mutual support will help relieve overwhelm. Create an environment where people can ask for help when they need it. Showing appreciation for managers\u2019 work will also reduce stress, so let them know the value they bring to your company.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As you take action to reduce managers\u2019 overwhelm, you\u2019ll help prevent burnout and let them contribute at a higher level. In turn, they\u2019ll get more from their team, since they\u2019ll be functioning as a leader rather than just treading water. Share strategies for how to prevent burnout as a manager as well, like unplugging from technology after work, and make sure you don\u2019t contact them with work requests during their down-time. By taking these steps, you\u2019ll foster a far more motivated and engaged workforce.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Want to talk more about how an executive assistant for a manager can help tame overload? I\u2019ll be happy to discuss how our clients have enhanced their whole team\u2019s performance by bringing an EA on board. <\/span><a href=\"https:\/\/www.iablueprint.com\/book-a-discovery-call\"><span style=\"font-weight: 400;\">Book a discovery call<\/span><\/a><span style=\"font-weight: 400;\"> to get the conversation started!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managers often burn out because they\u2019re juggling too many balls. Learn how to solve that problem by offloading tasks that don\u2019t demand their skill set.<\/p>\n","protected":false},"author":3,"featured_media":322,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beaux-pilgirm","entry"],"_links":{"self":[{"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/posts\/326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/comments?post=326"}],"version-history":[{"count":2,"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/posts\/326\/revisions"}],"predecessor-version":[{"id":329,"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/posts\/326\/revisions\/329"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/media\/322"}],"wp:attachment":[{"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/media?parent=326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/categories?post=326"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.iablueprint.com\/blog\/wp-json\/wp\/v2\/tags?post=326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}